Shipping policy

Shipping Policy

- When will my order ship?

Please note on your item’s description whether your purchase is a ready-to-ship (RTS) or pre-order item. All RTS orders will be processed and mailed within 5 business days, though we do our best to ship as fast as possible!

- How are my items shipped?

Your items are picked and packed in the order in which they are received. Please note that sometimes your products within one order may be stored at different locations and will arrive separately, including on different days. If you receive a partial order, please know that we are doing our best to ship the remainder of your items in a timely manner and as close to the other items as possible. You may receive 2 tracking numbers for 1 order.

- Do you offer international shipping?

Yes, we do offer shipping to Canada. We also offer shipping to Alaska and Hawaii. Please note that all shipping promotions currently exclude international orders and only apply to the contiguous United States

- Pre-orders

Please check each item description carefully if the item is a pre-order for the expected ship window. Pre-orders cannot be canceled or changed in any way once the order is placed. Pre-order items are considered Final Sale and cannot be returned or exchanged once received, unless there is an issue with the item. We must receive an email with any issues noted within 7 days of your receipt.

Address changes, size changes, etc. will not be able to be edited once the order is placed due to the volume of pre-orders. Please order carefully.

We will ship items out in the order that we receive the product. This may sometimes not be reflective of the order in which they were ordered.